Mulex Fashions | Shipping & Delivery

YOUR ORDER, DELIVERED WITH CARE.

ATMulex Fashions, we want your shopping experience to be simple from the moment you place your order to the moment your package arrives.

We carefully prepare every order and work with trusted delivery services to get your fashion pieces to you safely and on time.

DELIVERY OPTIONS

CHOOSE WHAT WORKS FOR YOU

STANDARD DELIVERY

Fast and reliable delivery within Kampala and surrounding areas. Orders arrive at your preferred location within 1–2 business days.

ESTIMATED TIME: 1 - 2 BUSINESS DAYS

EXPRESS DELIVERY

Need your order quickly? Contact our team before placing your order to check whether express delivery is available in your area.

AVAILABILITY DEPENDS ON LOCATION

STORE PICK UP

Pick up your order conveniently from our store. You’ll be notified when your order is ready for collection.

COLLECT YOUR DIRECT FROM OUR STORE

HOW IT WORKS

FROM OUR STORE TO YOUR DOOR

PLACE YOUR ORDER

Select your favorite pieces and complete your order through our website.

ORDER CONFIRMATION

We'll confirm your order and verify your delivery details.

ORDER PREPARATION

Your items are carefully checked, packed and prepared for delivery.

DELIVERY

Our delivery partner will contact you and deliver your order to your location.

IMPORTANT INFORMATION

PLEASE NOTE

01 Delivery times are estimates and may vary depending on your location.

02 Please make sure your phone number and delivery address are correct when placing your order.

03 Our delivery team may contact you before delivering your order.

04 Additional delivery charges may apply depending on your location.

05 If you are unavailable when delivery is attempted, another delivery arrangement may be required.

FREQUENTLY ASKED QUESTIONS

SHIPPING FAQ

HOW MUCH DOES DELIVERY COST?

Delivery charges depend on your location and delivery option. The applicable delivery fee will be communicated when your order is confirmed.

CAN I CHANGE MY DELIVERY ADDRESS?

Contact us as soon as possible if you need to change your delivery details. Address changes may not be possible once an order has been dispatched.

HOW CAN I CHECK MY ORDER?

Contact our customer care team with your order details and we'll help you check the status of your delivery.

WHAT IF MY ORDER IS DELAYED?

If your order has taken longer than the estimated delivery time, please contact us so we can check with the delivery service.

SHIPPING & DELIVERY